What Are People Saying About Air Trek Air Ambulance?
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Both medical attendants were outstanding and
very knowledgeable. They made the flight go
faster.
– Patient, Louisville, KY
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Lovely crew, very caring and helpful. Thank you
all so much!
– Patient, Miami, FL
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The staff were very caring, understanding of
the seriousness of my medical problem.
Absolutely no complaints. Would recommend Air
Trek to anyone.
– Patient, Charlottesville, VA
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We can not even say how much we loved the
medics! They were so caring, considerate and
professional, it was like two very special
angels brought us home. They sure are an asset
to your company. Thank You.
– Patient, Grove City, PA
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The crew was very professional, attentive and
knowledgeable. They made a rather stressful
situation pleasant and actually fun! Wonderful
experience!
– Patient, White Plains, NY
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You guys helped save my life.
– Patient, Panama City, FL
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Our experience with your company was exceptional
from the coordinator to medics. You made this
part of this journey with our dad very easy even
though our circumstances at that time were very
difficult. The medics that came to the hospital
were great and the phone call we received
mid-flight to let us know where the plane was at
that time was unexpected and much appreciated.
Thank you so much for all of your assistance.
– Family Member, Orient, IL
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After my husbands stay at the hospital in Dallas,
we transported him from Dallas to Mississippi
using another air ambulance. We used another air
ambulance because your rates were much higher
coming from Florida. So I had the opportunity
to compare 2 air ambulance services. Your service
was by far superior. Everything about
your service was more professional than the
other service. I also felt my husband's medical
care supervision was better! The staff was
respectful and compassionate. I am sorry to say
that my husband passed away in December. I will
always remember the care that your staff gave him.
P.S. Thank you for filing Medicare for me. I was
completely reimbursed -- the other company did
not even offer to help. God bless you all.
– Family Member, Florida
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We were pleased with your service and have told
our friends about your service. Thank you very
much from our family to yours for a job well
done.
– Family Member, Pontiac, MI
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Special thanks to the crew for making us feel
as comfortable as possible in some trying
times.
– Family Member, Burlington, VT
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All personnel were very efficient. Flight was
surprisingly smooth. Best way to travel in an
emergency.
– Family Member, Indianapolis, IN
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I was very impressed and relieved. Door to
door service with just two days notice. You
people were very thorough, competent and
accommodating.
– Family Member, Waterville, ME
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I would like to thank the pilots and medics for
a very professional and efficient job and
attitudes as well as any other staff that plays
a role behind the scenes. Thank you!
– Family Member, Miami, FL
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I would like to thank you for the excellent
care that my mother received. Thanks.
– Family Member, Springfield, IL
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I appreciate your kind words and following up
with this questionnaire. Unfortunately my
husband passed away on Feb. 8th but I will
always be grateful for your services, knowing
that anything and everything that could be done
for him was done.
– Family Member, Gainesville, FL
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Great crew! They accompanied my father to the
hospital which was 35 miles once they landed
home, I did not expect that, greatly
appreciated!
– Family Member, Pittsfield, MA
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We could not have asked for more! The service
was great – the flight was excellent!
– Family Member, Gaithersburg, MD
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We were very pleased with how everything was
handled. My husband passed away on May 9th,
the stroke was just too severe, but we
appreciate how everything was handled by your
company. Thank You.
– Family Member, Philadelphia, PA
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Thank you for making it possible to get my
husband home safely. I appreciate your
professionalism and kindness.
– Family Member, Florence, SC
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Great work, your really came through for our
family in our time of need...it was great! Keep
up the good work! Thanks again!
– Family Member, Carlisle, PA
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A "10", 10 being tops! Although my wife died on
the 18th of April I was so happy for her to get
home and see the grandkids and family. Thank
you both of the medics you were really great
with my wife.
– Family Member, Niagara Falls, NY
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Thank you, thank you, thank you! Your service
was first rate, from start to finish. My
husband lived to see his beloved family and New
Hampshire, which was his wish, and we
appreciate your part in making it happen.
– Family Member, Laconia, NH
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At a very trying time for the family Air Trek
always was helpful and available. After the
first few times talking with your staff I knew
we were in excellent hands. I never had
another worry about transport. Air Trek is a
blessing as far as our family is concerned.
Each and every one of your staff is extra
special.
– Family Member, Teterboro, NJ
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We cannot begin to express our heartfelt thanks
to all of the personnel starting with the ground
transport crew, which picked us up at the
hospital to the nurses who accompanied my mother
to her destination here in Michigan.
My father and I were treated with the utmost courtesy and kindness during an extremely difficult time. The two RNs who accompanied us were very professional and at the same time, we felt they really cared about Doris and her comfort during the flight.
I am sad to say my mother passed away on May 26th, 2010 very peacefully after a courageous battle with congestive heart failure. She was a very brave lady and if she could, would also express her thanks to all of the crew and nurses and those who made her final trip home possible.
Again, thank you Dana for your help in scheduling our trip and making it possible to have our mom home during her final days.– Family Member, MI
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Your staff in the office were very pleasant to
work with, organization, coordination and
communication exceptional. Thank you so much
for making my job easier and taking some of the
worry and stress out of this type of transfer.
You guys are great to work with. I will
probably not work with anyone else in the
future.
– Case Manager, Fort Myers, FL
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Very, very professional and made transition
easy for patient and family in spite of the
circumstances.
– Case Manager, Fort Lauderdale, FL
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The process was smooth as silk! Great team
effort. Thanks again.
– Case Manager, Fort Myers, FL
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Everything went well. I appreciated the
message and email stating my member arrived
safely. Thanks that's a plus.
– Insurance Company, Knoxville, TN
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Patient's relative contacted me after the
transfer and stated everything went smoothly
and the family was impressed with the quality
of care by all concerned. Thanks for a great
job!
– Case Manager, Tallahassee, FL
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Your staff are very professional, pleasant, and
willing to work with our complex patients.
Thank You.
– Case Manager, Wauchula, FL
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All the staff have been very professional and
friendly, makes my job easier! Thank you.
– Case Manager, Venice, FL
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It had been a long time since I set up an air
transport and your team was great in "walking"
me through and answering all my questions. It
was a very painless experience! Thank You.
– Case Manager, Punta Gorda, FL
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I always appreciate the services you provide –
you are very easy to work with and you provide
excellent care to our pediatric patients.
– Case Manager, Pensacola, FL
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Excellent customer service. Follow through and
completion from beginning to end. I love
working with Air Trek.
– Case Manager, New York, NY
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I was very impressed with the guide
availability of the service, I didn't call for
the quote until 4 p.m. one day they flew my
patient by 11:30 the next day! Terrific!
– Case Manager, Knoxville, TN
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Thanks for all your help. It's like one stop
shopping, everything gets taken care of at one
place, both air and ground coordination.
– Case Manager, St. Petersburg, FL
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What a great experience considering such stressful
circumstances. Your crew was awesome!
– Case Manager, Huntsville, AL